Refund Policy
Effective Date: July 2026
At HOLY LEMONS!, we strive to provide exceptional service and handcrafted, fresh-squeezed lemonade for every customer. Please review our refund policy below.
Event Bookings
Deposits
A deposit is required to reserve your event date.
Deposits are non-refundable because they secure your reservation and compensate for scheduling, planning, and preparation associated with your event.
Final Payments
Final payment is due according to the terms outlined in your event agreement.
Failure to submit payment by the agreed-upon date may result in cancellation of your reservation.
Client Cancellations
If you need to cancel your event, please notify us as soon as possible.
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Deposits are non-refundable.
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Additional refunds, if applicable, will be determined based on the timing of the cancellation, expenses already incurred, and work completed.
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Any approved refunds will be issued using the original payment method whenever possible.
Event Rescheduling
If your event date changes, we'll do our best to accommodate your request based on availability.
Rescheduling requests should be submitted as early as possible.
Additional fees may apply if significant changes are made to the event.
Weather
For outdoor events, weather is beyond our control.
If severe weather affects your event, we'll work with you to discuss available options, including rescheduling when feasible.
Refunds are not guaranteed due to weather-related cancellations.
Public Event Purchases
Because our beverages are freshly prepared and made to order, all sales are final.
We do not offer refunds for:
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Change of mind
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Unused beverages
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Personal taste preferences
If There's a Problem With Your Order
Customer satisfaction is important to us.
If your order was made incorrectly or you believe there was an issue with the quality of your beverage, please notify a HOLY LEMONS! team member immediately.
When appropriate, we may:
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Remake your drink
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Replace your order
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Offer another reasonable solution at our discretion
Requests must be made during your visit to the event whenever possible.
Third-Party Events
Admission fees, parking fees, vendor fees, or ticket purchases associated with events hosted by third parties are not controlled by HOLY LEMONS! and are not refundable by us.
Please contact the event organizer regarding their policies.
Processing Refunds
If a refund is approved, please allow 5–10 business days for the funds to appear in your account, depending on your financial institution and payment method.
Contact Us
If you have questions regarding this Refund Policy, please contact us:
HOLY LEMONS!
🍋Our Goal Is Your Satisfaction
At HOLY LEMONS!, we're committed to providing outstanding customer service. If something isn't right with your order or event experience, please let us know. We'll make every reasonable effort to resolve the issue quickly and fairly.